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Delivery Information

OUR COMMITMENT TO PRODUCT SAFETY & QUALITY

WHICH COUNTRIES DOES MYPARTYCENTRE.COM DELIVER TO?

Currently, MYPARTYCENTRE.COM ships to the United Arab Emirates (UAE) only. For deliveries outside the UAE, please contact a member of our Customer Support team at info@mypartycentre.com

HOW MUCH DOES SHIPPING COST?

We ship within the city limits of each emirates of the UAE via our partners Aramex or SkyEx. Shipping weight and cost is calculated at checkout, but to give you an idea of how much it will cost to ship an item to your address, please refer to the tables below for more information.

DELIVERY WITHIN UAE:

ORDERS OVER AED 200 FREE SHIPPING
CASH ON DELIVERY COMING SOON!
DELIVERY TIME


For orders placed before 3pm on weekdays, items usually ship out within 1-2 business days depending on order confirmation, selected delivery address, and availability of store items.


Order for seasonal Items: Order for items related to Halloween, Christmas, New year's eve and other seasons would take atleast 7-8 days during non-season.

SHIPPING AND DELIVERY TO OTHER GCC COUNTRIES COMING SOON!

 

Our shipping charges cover the expenses we incur in shipping and transportation by third party couriers. At no point does mypartycentre.com profit from shipping and handling charges.

FREE SHIPPING PROMOTIONS

Please note that mypartycentre.com may offer free shipping promotions, and that such promotions are determined based on your order subtotal, excluding gift cards and any other promotions we may offer from time to time. Such promotions may be calculated and applied automatically based on your purchase, and/or require the application of a voucher or promotional code at checkout.

HOW LONG DOES IT TAKE TO PROCESS AND DELIVER MY ORDER?

Kindly note that all orders placed until 3pm within the city limits of each emirate of the UAE will be delivered on the next day except orders placed during weekends or holidays. For deliveries outside the city limits of each of the emirate, our dedicated Customer Representative will contact you to confirm the delivery date once confirmed with the courier. Please note that processing & transit times do not include weekends or public holidays, and that weekend deliveries are not available.

HOW DO I TRACK MY ORDER?

When you place an order with mypartycentre.com, you will receive regular status updates, including all relevant order and tracking information, by email. You may also check the status of your order in your My Account section of our website. Once your order has been shipped, you can also go to www.aramex.com or https://www.skyexpressinternational.com/ anytime to view and monitor the status of your shipments by inserting the tracking number supplied.

CANCELLATIONS

Party Centre is happy to accept cancellations, for any reason, up to the moment your order has been processed by us. You cannot cancel your order once your order has been processed and/or shipped, but you may return it should you wish. If you have any questions regarding delivery, please do not hesitate to contact a member of our Customer Support team by email:info@mypartycentre.com or by phone on 800 MYPARTY (800 - 697 - 2789).

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